100% Purchase protection

Easy Returns

Returns are easy with our online Returns Support Center.

Returns Policy

While most items can be returned for a refund or replacement within a 10-day return window, return policies may be different across product categories and customers Location. Please check the Muta fashion Return Center for details on the returns policies.

How Easy Returns Work

Visit the Returns Support Center to initiate returns. We will specify the return address and mailing instructions. For more information about returns and refunds click here.

Genuine Products

We are committed to sell only genuine products to customers.

Secure Payments and Safe Ordering

Privacy

Muta understands that you care about how information about you is used and shared; and we appreciate your trust in us to do that carefully and sensibly. Your privacy is important to us and we work to keep your information secure.

How Secure Is Information About Me?

We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts your information, in addition to maintaining security of your information as per the International Standard IS/ISO/IEC 27001 on “Information Technology-Security Techniques- Information Security Management System-Requirements”.

We reveal only the last four digits of your credit card numbers when confirming an order. Of course, we transmit the entire credit card number to the appropriate credit card company during order processing.

We maintain physical, electronic and procedural safeguards in connection with the collection, storage and disclosure of personally identifiable customer information. As per our security procedures, we may occasionally request proof of identity before we disclose personal information to you.

It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign out when you finish using a shared computer.

Security

Muta assures you that your information is completely protected and that your purchases are safe. Our secure-server software encrypts all your personal information including credit or debit card number, name and address. The encryption process takes the characters you enter and converts them into bits of code that are then securely transmitted over the Internet.

Need Help? Chat with us
X