Worldwide Delivery (Out of India Delivery Are charged Extra)
Free Shipping ( Product Price is Inclusive of the Shipping Charges.)
We delivery our Products to each and every corner of the world.
We believe the fashion and garments is right of every individual and fashion must be available to all. The designs and Patterns from Inhouse Designers are provided from India to all the areas where people are settled.
What are the delivery charges?
Delivery charge varies with different products.
Products incur relatively higher shipping costs on low value items. In such cases, charging a nominal delivery charge helps them offset logistics costs. Please check your order summary to understand the delivery charges for individual products.
For Products listed as Muta-Assured a Rs 40 charge for delivery per item is applied if the order value is less than Rs 500. While, orders of Rs 500 or above are delivered free.
Why does the delivery date not correspond to the delivery timeline of X-Y business days?
It is possible that Fulfillment Center or our courier partners have a holiday between the day your placed your order and the date of delivery, which is based on the timelines shown on the product page. In this case, we add a day to the estimated date. Some courier partners and Fulfillment Centers do not work on Sundays and this is factored in to the delivery dates.
What is the estimated delivery time?
Fulfillment Centers generally procure and ship the items within the time specified on the product page. Business days exclude public holidays and Sundays.
Estimated delivery time depends on the following factors:
· We offering the product
· Product’s availability with the Fulfillment Center
· The destination to which you want the order shipped to and location of the Fulfillment Center
Are there any hidden costs (sales tax, octroi etc) on items Muta Website?
There are NO hidden charges when you make a purchase on our Muta Website. List prices are final and all-inclusive. The price you see on the product page is exactly what you would pay.
Delivery charges are not hidden charges and are charged (if at all) extra depending on the Fulfillment Centers shipping policy.
Why does the estimated delivery time vary for each Fulfillment Centers?
You have probably noticed varying estimated delivery times for fulfillment Centers of the product you are interested in. Delivery times are influenced by product availability, geographic location of the fulfillment centers, your shipping destination and the courier partner’s time-to-deliver in your location.
Please enter your default pin code on the product page (you don’t have to enter it every single time) to know more accurate delivery times on the product page itself.
We do not/cannot ship to my area. Why?
Please enter your pincode on the product page (you don’t have to enter it every single time) to know whether the product can be delivered to your location.
If you haven’t provided your pincode until the checkout stage, the pincode in your shipping address will be used to check for serviceability.
Whether your location can be serviced or not depends on
· Whether we ship to your location
· Legal restrictions, if any, in shipping particular products to your location
· The availability of reliable courier partners in your location
Why is the CoD option not offered in my location?
Availability of CoD depends on the ability of our courier partner servicing your location to accept cash as payment at the time of delivery.
Our courier partners have limits on the cash amount payable on delivery depending on the destination and your order value might have exceeded this limit. Please enter your pin code on the product page to check if CoD is available in your location.
I need to return an item, how do I arrange for a pick-up?
Returns are easy. Contact Us to initiate a return. You will receive a call explaining the process, once you have initiated a return.
Wherever possible Logistics will facilitate the pick-up of the item. In case, the pick-up cannot be arranged you can return the item through a third-party courier service. Return fees are borne by the Customer
Does Muta deliver internationally?
Yes,we deliver items internationally.
The courier Charges will be according to the Country and the location. Only Prepaid orders are entertained for International orders.